Remote Support
About Remote Desktop Support
Our single click remote desktop support tool allows our experienced and qualified technicians to securely login to your computer or laptop and repair your problem over the internet. This saves the hassle of disconnecting dozens of cables and carting your computer to your local repair shop. Our remote desktop support is affordable and can be performed at a convenient time for you, allowing us to repair the following issues;
- Advert Pop-ups
- Browser Hijacks
- Viruses
- Spyware
- Slow Computer
- Software Installation
- Email Problems
- Driver and Software Updates/Patches
- Desktop and Laptop Repairs
Advantages of Remote Support
- Encryption - Because our remote support software is protected with 128-bit end-to-end data encryption, remote desktop support is just as secure as if the technician were sitting infront of your PC.
- Cost - Our remote support service is charged at a lower hourly rate than our onsite service.
- Convenience - Remote support means there's no waiting around for a home visit from the technician. It also means you don't have to disconnect the machine and carry it to a shop.
- Speed - Remote desktop support allows us to repair your computer in a matter of hours
How To Use Our Remote Support Tool:
Click here to download the remote support tool
- Contact us to arrange a remote support session
- When instructed, click on the Download link above and click on "Run"
- The applet will install
- Once the applet is installed you will be asked give the technician a login number and password
Remote support is charged per session, and must be purchased before a technician can connect to your machine.
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